Effective Date: May 2026

Yumma! is an online food delivery platform operated by RIZQA SOLUTIONS LLP. This Shipping & Delivery Policy explains how food delivery services are managed on our platform.

1. Delivery Service

Yumma! provides food pickup and doorstep delivery services through restaurant partners and delivery partners.

Delivery availability depends on:

• Restaurant operating hours
• Delivery partner availability
• Serviceable locations
• Weather and traffic conditions

2. Estimated Delivery Time

Estimated delivery times are displayed during checkout. Delivery timelines may vary depending on:

• Restaurant preparation time
• Order volume
• Distance from restaurant
• Traffic and weather conditions

Delivery estimates are approximate and not guaranteed.

3. Delivery Charges

Delivery charges may vary based on:

• Distance
• Restaurant location
• Peak hours
• Demand conditions

Additional platform fees or taxes may apply during checkout.

4. Delivery Areas

Yumma! currently delivers within selected serviceable locations. Delivery availability may change without prior notice.

5. Failed Deliveries

Orders may be marked as failed or canceled if:

• Customer is unreachable
• Incorrect address is provided
• Delivery location is inaccessible
• Delivery acceptance is refused

Refund eligibility in such cases will be subject to review.

6. Order Tracking

Customers may track their order status in real-time through the Yumma! mobile application or website.

7. Delays

Delivery delays may occur due to:

• Heavy traffic
• Weather conditions
• Restaurant delays
• High demand periods
• Technical issues

Yumma! will make reasonable efforts to complete deliveries as quickly as possible.

8. Contact Information

For delivery-related assistance:

RIZQA SOLUTIONS LLP
Monita Arcade 05, Pruthvi Chowk, Phaltan, Satara – 415523, Maharashtra, India
Email: connect@yumma.in
Phone: +91 7038666066
Website: https://web.yumma.in